Contact Custom Postal Boxes
Contact Custom Postal Boxes to discuss mailer, shipping or postal packaging for your UK business. Send the product dimensions, quantity, artwork or simply the details you already know, and we can build the conversation from there.
Planning a new ecommerce pack, reviewing an existing box or preparing a repeat order all require slightly different information. We keep the enquiry practical so you can explain the product first without needing to know every packaging term.
Request a Custom Postal Box Quote
Start with the information you have. Product dimensions, quantity and intended use are especially helpful. You can also include artwork, reference packaging, preferred materials or a box style if you already know the direction.
What to Include in Your Packaging Enquiry
You do not need technical packaging knowledge before getting in touch. However, a few practical details help us understand the product and reduce avoidable guesswork.
- Product type and packed dimensions
- Approximate packed weight where relevant
- Required or estimated quantity
- Preferred box style, if already known
- Ecommerce, postal, shipping or presentation use
- Artwork, logo or reference images when available
- Known print or structural requirements
- Required delivery timing if the order has a deadline
Starting Without Finished Artwork?
That is fine. Custom Postal Boxes provides free design support, so you can begin with your logo, colours, product information or a reference direction.
Unsure Which Box Style Fits?
Start with the product. We can then discuss its size, packed weight, delivery route and presentation before narrowing the packaging options.
Discuss the Product Before Fixing the Packaging
Postal packaging works better when the specification begins with the actual item. Share how the product needs to fit, travel, open or arrive with the customer rather than choosing a generic box first.
Because Custom Postal Boxes offers in-house manufacturing, structure, artwork and production can form part of the same brief. That gives each decision a practical connection to the final pack.
UK businesses that manufacture, supply or import packaging may also have responsibilities under Extended Producer Responsibility. Check the official UK Extended Producer Responsibility for packaging guidance for current information.
- New product and launch enquiries
- Mailer and ecommerce packaging
- Shipping and postal box projects
- Artwork and design support
- Repeat-order specification checks
- Production and delivery questions
New Projects, Repeat Orders and Artwork Questions
For a new project, explain what the product is and what the packaging needs to do. If you are returning to an existing specification, include the previous product name, dimensions or order reference where available.
Artwork questions are easier to answer when we know what files already exist. Therefore, mention whether you have a finished design, logo files, brand colours or only an early visual reference.
If a Royal Mail format matters to the project, confirm the finished packed measurements rather than relying only on the box name. Royal Mail publishes current guidance on how to weigh and measure UK letters and parcels.
Compare Postal Packaging Before You Contact Us
If you want to narrow the brief first, browse custom mailer boxes, custom shipping boxes, postal boxes by size or the wider packaging materials range.
You can also read more about the business, manufacturing approach and project relationship with Vertex Packaging on our About Custom Postal Boxes page.
Contact Custom Postal Boxes FAQs
These answers cover the details that usually help before sending a postal packaging enquiry.
What should I send for a custom postal box quote?
Start with the product type, packed dimensions, quantity and intended use. Next, add artwork, a logo or a preferred box style when available. Finally, include any delivery timing that matters to the project.
Can I contact you without finished artwork?
Yes. Free design support is available, so you can begin with a logo, brand colours, product information or reference imagery. The artwork can then be considered around the chosen box structure.
Can you help me choose between a mailer and a shipping box?
Yes. Share the product dimensions, approximate packed weight, delivery route and packing method. Those details provide a better starting point than choosing a structure by appearance alone.
Can I ask about an existing or repeat order?
Yes. Include the product name, previous dimensions, specification or order reference when available. Also explain anything that has changed, such as the product size, artwork or required quantity.
Do you provide packaging across the UK?
Yes. Custom Postal Boxes provides fast and free UK delivery. If the order needs to meet a launch, stock intake or other fixed date, include that timing in the enquiry.
Do you offer low minimum order quantities?
Low MOQ options are available. The suitable quantity can depend on the structure and specification, so send the quantity that fits your project rather than assuming the same minimum applies to every box.
Send Your Custom Postal Box Enquiry
Tell us what the product is, how it needs to travel and the quantity you are considering. Add dimensions and artwork where available, and we can start from the information you already have.